United Airlines

United Airlines is one of the United States’ original legacy carriers. With roots as United Aircraft and Transport Corporation, the company evolved into United Air Lines and was advertised as the “World’s Largest Air Transport System.”

Currently, United serves over 335 cities, of which 127 are international destinations. The route structure is very comprehensive. Nearly 87,500 people are employed by the airline. United is headquartered in Chicago, Illinois.

Sources:
United Airlines – Corporate Facts
United Airlines – History

2018 United Airlines Performance

8th
Overall AQR Rank
6th
Baggage Service
4th
On-Time Arrivals
3rd
Fewest Denied Boardings
8th
Customer Satisfaction

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Reminder: Customer Reactions do not factor into the Airline Quality Rating report.