United Airlines

United Airlines is one of the United States’ original legacy carriers. With roots as United Aircraft and Transport Corporation, the company evolved into United Air Lines and was advertised as the “World’s Largest Air Transport System.”

Currently, United serves over 335 cities, of which 127 are international destinations. The route structure is very comprehensive. Nearly 87,500 people are employed by the airline. United is headquartered in Chicago, Illinois.

2022 United Airlines Performance

Overall AQR Rank
Baggage Service
On-Time Arrivals
Fewest Denied Boardings
Customer Satisfaction

Data for all criteria is drawn from the U.S. Department of Transportation’s monthly Air Travel Consumer Report.

Customer Reactions

Share your United Airlines experience. Summarize your flight or highlight an interesting detail.
Please note: Customer Reactions do not factor into the Airline Quality Rating report.

Add Your Reaction

Your email address will not be published.

Reminder: Customer Reactions do not factor into the Airline Quality Rating report.